Management Approach
Reliance emphasises the development
of diverse business segments
through continuous investment in
various areas, including large assets
and environmentally conscious
manufacturing practices, as a key
strategy for growth. The focus on
innovation, robust research and a
customer-centric approach enables
the Company to lead in technological
advancements and offer sustainable,
high-quality products and services.
Reliance’s management approach is
centred on holistic value creation,
which involves strategic partnerships
and venturing into new growth avenues
to expand its operational spectrum.
Business Performance
New Energy
Reliance advances its New Energy
business to achieve Net Carbon Zero
by 2035. A significant stride in this
direction is the Dhirubhai Ambani
Green Energy Giga Manufacturing
Complex in Jamnagar, covering 5,000
acres. It includes five giga factories for
solar PV, energy storage, electrolyser,
fuel cell, and power electronics.
The Company has made significant
progress this year towards establishing
an integrated solar PV manufacturing
ecosystem. For more updates on the
New Energy business, please refer
page 29 of this report.
O2C
In the O2C business, Reliance
continues to set industry benchmarks
through its exceptional asset
utilisation, which has consistently remained amongst the highest in
the industry. At the forefront of its
O2C operations is the Jamnagar
refinery, recognised as the largest
and most complex single-site refinery
in the world. Further, O2C business
encompasses world-class assets such
as refineries and petrochemical units
that are deeply integrated across
sites, along with logistics and supply
chain infrastructure. RBML, operating
under the brand Jio-bp, continued to
focus on conventional business of MS
and HSD as well as low carbon fuels
including Bio-CNG and EV charging.
More details about O2C's business
performance and outlook including
updates on CleanNGreen and Electric
Charging business can be found on
page 24 of this report.
E&P
In a bid to meet India’s growing
energy demands, Reliance is making
significant advancements in its
Exploration & Production (E&P) sector.
With enhanced production from
the MJ field, KGD6 is contributing
approximately 30% of India’s gas
production. RIL is producing Coal
Bed Methane (CBM) from its SP
(West)–CBM–2001/1 block, with over
300 wells operational, yielding an
average gas output of 0.64 MMSCMD
throughout the year. The primary
emphasis of the E&P business has
been on ensuring safe and reliable
operations, as well as efficient
project execution, while maximising
production from both deepwater and
CBM fields. More details on business
performance can be found on page 27
of this report.
Reliance Retail
Reliance Retail continued to
strengthen its position as a leading
player in the retail sector during
the year. The Company expanded
its extensive network of stores to a
remarkable 18,836 stores, covering
79.1 Million sq. ft of retail space. In a
year marked by increasing consumer
engagement, Reliance Retail witnessed
record footfalls of over 1 Billion. The
business continued to strengthen its
capabilities and product offerings
through acquisitions and partnerships.
For more details on ‘Reliance Retail’
business updates, please refer page 15
of this report.
Digital Services
Reliance Jio is redefining India’s
digital landscape by building robust
infrastructure for affordable
connectivity and services. In
FY 2023‑24, Jio’s subscriber base
grew by 42.4 Million, reaching 481.8
Million, maintaining its position as
India’s top wireless and wireline
provider. Jio completed its True5G
network rollout, covering over 1
Million 5G cells and capturing ~85%
of the country’s 5G capacity. Over
108 Million subscribers have migrated
to True5G, which now handles almost 30% of Jio’s mobility traffic.
JioAirFiber, launched to address last-mile
connectivity, is available in 5,900
towns. Jio leads fixed broadband with
~12 Million premises connected with
JioFiber/JioAirFiber. For more details
on Reliance Jio business performance,
please refer page 18 of this report.
Prioritising Sustainable
Operations and Asset
Protection
Raw Material Security 
Reliance continues to strengthen its
commitment to sustainable operations
with a strategic focus on raw material
security. The Company has secured
long-term contracts and established
strategic relationships, ensuring a
consistent and reliable supply of raw
materials to maintain uninterrupted
production processes. In its pursuit
of operational excellence, Reliance
has initiated zero-loss initiatives,
minimising losses in material
procurement and handling. Supply
chain optimisation remains a key
focus for Reliance, with efforts geared
towards widening the sourcing scope
to guarantee a steady raw material
supply. The Company prioritises
enhancing relationships with key suppliers to fortify its raw material
security. Further, Reliance actively
diversifies its source base to mitigate
risks associated with raw material
procurement and ensure resilience in
its supply chain.
Security and Asset Management 
Reliance adopts an integrated risk
management approach to safeguard
its assets. By implementing advanced
technology solutions such as smart
manufacturing processes, Reliance
can predict and manage operational
risks effectively. Reliance prioritises
crisis management, implementing
robust plans to safeguard its assets,
operations and reputation against
unforeseen events. Stringent safety
measures ensure workforce safety
and production integrity. Regular
compliance monitoring maintains
adherence to safety standards,
safeguarding both physical and
intellectual assets.
Way Forward
As Reliance continues
its dynamic growth, the
Company is dedicated to
enhancing millions of lives
across India. In the New
Energy domain, Reliance is
actively advancing its green
energy initiatives. In the O2C
sector, the focus remains
on enhancing operational
efficiency and sustainability,
with an eye on future energy
needs. The Retail division is
set to broaden its offerings,
particularly in underserved
areas, with an emphasis on
creating value and expanding
its reach. Jio is actively
transforming India’s digital
landscape with investments
in its network and digital
technology, which is expected
to unlock opportunities across
various sectors.
