Reliance Retail, India’s largest retailer, operates an integrated network of stores and digital commerce platforms, catering to diverse consumer needs across electronics, fashion, grocery and connectivity consumption baskets.
Reliance Retail’s operating model builds on the aspirational energy of the new, resurgent India. Its guiding philosophy rests on the tenets of enabling inclusion, growth, and building sustainable societal value for millions of Indians.
Strategic Objective
Transform the retail landscape in India through a win-win partnership model with all stakeholders in the retail value chain
Retail stores
Retail area
Registered customer base
Subramaniam V.
Isha
Ambani
Akash
Ambani
Anant
Ambani
Bhakti
Modi
Ashwin
Khasgiwala
Dinesh
Taluja
Akhilesh
Prasad
Darshan
Mehta
Vineeth
Nair
Damodar
Mall
Brian
Bade
Kaushal
Nevrekar
Badal
Bagri
Sandeep
Varaganti
Sunil
Nayak
Bijay
Sahoo
Gulur
Venkatesh
The Indian retail market is among the
top five retail markets in the world
and is estimated at US$ 951 billion in
2023. It remains one of the world’s
fastest-growing markets and is poised
to become the
third-largest market
by 2030.
The growth of India’s retail sector is propelled by several factors, including increasing urbanisation, rising income levels, the expanding female workforce, and an aspirational young population. This growth extends across various town classes, benefiting numerous local, regional and international brands and manufacturers. They are being connected with consumers across diverse markets, thereby actively participating in India’s ongoing growth narrative. Grocery, fashion and lifestyle and consumer electronics constitutes over 90% of the market.
Source: Deloitte - Future of Retail
FINANCIAL PERFORMANCE
* EBITDA margin is calculated on Revenue from Operations
Consumer Electronics
Reliance Retail is a leading player in consumer electronics retailing in India. It operates Reliance Digital and MyJio Stores, each designed to offer a differentiated value proposition, strong in-store experience, and extensive product assortment.
Strategic Progress
Fashion and Lifestyle
Reliance Retail is the largest fashion and lifestyle retailer in India. Its fashion and lifestyle consumption basket operates a variety of store formats, tailored to meet diverse customer segments.
Strategic Progress
Grocery
Reliance Retail is the largest grocery retailer in the country, operating a wide portfolio of formats, each offering distinct value proposition. These formats cater to daily and monthly shopping needs, providing essentials, fresh produce, and general merchandise, within a modern and welcoming shopping environment.
Strategic Progress
Consumer Brands
Reliance Retail is building a consumer brands business focused on enriching lives of people through indigenous products that are accessible and affordable.
Strategic Progress
Customer Transactions
JioMart and Milkbasket
JioMart, a leading horizontal digital commerce platform, strives to simplify, expedite and enhance the shopping experience of millions of customers.
Milkbasket is a subscription-oriented service that makes it convenient for households to subscribe to the delivery of essential products daily.
Strategic Progress
Connectivity
Reliance Retail serves as a master distributor for Jio’s connectivity services, offering a wide array of products and solutions to consumers across India. This includes mobile connectivity services, broadband internet, digital content, and related devices such as smartphones and routers.
The Indian retail market is one
of the fastest growing markets
in the world and is expected
to cross
US$ 1.4 trillion by
2027. Rising demand for
premium and luxury products
further fuels this growth
trajectory, reflecting the
evolving preferences with rising
disposable incomes.
Reliance Retail’s commitment
to the Indian retail sector
is evident through the
substantial investments
made across the retail value
chain over the years. Reliance
Retail remains steadfast to
innovation across formats and
products to improve customer
experience and serve evolving
consumer needs.
Source: Technopak, IBEF