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Digital Services

Jio is augmenting India’s largest digital services platform with the introduction of 5G capabilities and cutting-edge Fixed Wireless Access (FWA) solutions.

With plans to roll out its 5G network pan-India by December 2023, Jio intends to deliver a truly robust and converged network experience combined with disruptive digital technology platforms for entertainment, commerce, communication, finance, healthcare, agriculture, and education.

Akash Ambani

Isha Ambani

Anant Ambani

Sanjay Mashruwala

Pankaj Pawar

Mathew Oommen

Kiran Thomas

Harish Shah

Jyotindra Thacker

Anish Shah

Anshuman Thakur

Rajneesh Jain

V. Sridhar

Ashish Lodha

Shyam Mardikar

Dhruv Kumar Tayal

Aayush Bhatnagar

Saurabh Sancheti

R. Srinivasan

Sanjay Jog

Rahul Mukherjee

Jio’s 5G rollout is the fastest-ever globally, reinforcing our commitment to offering best-in-class digital products and services to every citizen, home and enterprise in India.


Jio strives to build technology enabled product platforms for a Digital Society – leveraging indigenously developed technologies to serve global markets. Jio remains committed to connecting everyone and everything, everywhere – always at the highest quality and the most affordable price.


  • Platform approach to all digital solutions
  • Invest in emerging technologies
  • Superior customer experience
  • Affordable data connectivity for every Indian


The ‘Jio effect’ on India’s digital ecosystem is a key competitive advantage which will continue to drive industry-leading growth, operating leverage and stakeholder returns.

World’s most Advanced Network

Jio’s core network was conceived ground-up to offer converged wireless and wireline services across multiple customer cohorts. This has been enhanced with next-gen digital pillars like Edge Compute, Cloud Native Applications and Services, and Artificial Intelligence/ Machine Learning. Jio has ushered the digital revolution in India with 4G-LTE and is now building the best 5G network.

Executing at Scale with the Fastest Time-to-Market

Jio has consistently proven its execution capabilities in large technology projects in the most time and cost-efficient manner. The commitment to rollout one of the world’s largest 5G network with cutting edge solutions in just over a year is further testament to this capability.

Physical-Digital Distribution Infrastructure

Jio has built a mobility network with over 99% population coverage and reaches ~25 million homes with fiber. Through ~9,000 digital stores, more than 1 million merchant partners and ~3 million Jio Associates to enhance customer outreach, Jio has the widest and deepest market presence.

Partnerships for an Integrated Ecosystem

Jio has partnered with Indian and global companies across network technology, consumer and enterprise products and services, to catalyse the digital society vision.

Suite of Digital Services

Jio’s full stack of digital products, platforms and services caters to customer segments across consumers, homes, small merchants and businesses, and enterprises. Jio has also been instrumental in proliferation of digital channels for customer onboarding across services with the use of best-in-class self-care application and e-KYC.


Jio is serving the needs of Digital India by combining its differentiated technological capabilities with vast geographical presence. Jio’s connectivity platform enables digital platforms across ecosystems, including Media & Entertainment, Commerce, Financial Services, Education, Gaming, e-Governance, Healthcare and Agriculture.

Pan-India Network

4G LTE -> 5G


Super Compute

Tech Platforms

Big Data, AI/ML

Connected Devices

Operating System

Apps and Content

Mobile Apps
Curated Content
User Generated

Deep Geo Presence

Jio Centers
Jio Points
Fibre Service Areas
Channel Partners
Direct to Door




Artificial Intelligence

Edge Computing

Speech and Natural Language Recognition

Deep Data Analytics

Secure Identity

Immersive AI

AI/ML for speech and language recognition

AR/VR capabilities

Digital initiatives in communications and network

AI for speech and language recognition

High end compute analytical tools and simulation solutions

Robotics and AI to develop drone based solutions


Government Sets the Ball Rolling for 5G in India

The Department of Telecommunications (DoT), during the year, conducted auctions for spectrum across the 600 MHz, 700 MHz, 800 MHz, 900 MHz, 1800MHz, 2100 MHz, 2300 MHz, 2500 MHz, 3300 MHz, and 26G Hz bands, including those to be used for 5G services.

An aggregate of 72,098 MHz of spectrum was put up for auction, of which 51,236 MHz (71% of the total) was sold, with cumulative bids amounting to `1,50,173 crore.

Spectrum allocation to operators is now complete and 5G services were launched in India in October 2022 by Honourable Prime Minister Narendra Modi during the India Mobile Congress.

Jio consolidated its leadership position in all 22 circles by acquiring the right to use spectrum in the 700 MHz, 800 MHz, 1800 MHz, 3300 MHz and 26 GHz bands. The cost of acquiring the right to use the 25,036 MHz technology-agnostic spectrum for 20 years amounted to
`87,947 crore. As per the terms of the auction, Jio has opted for the deferred payment option and accordingly, paid an upfront amount of `7,865 crore and balance of `80,082 crore is payable in 19 equated annual instalments with Interest at 7.2% p.a.

JIO's Spectrum Footprint (in MHz)

Jio has a unique combination of
low-band, mid-band and mmWave spectrum, which coupled with deep fibre network and indigenous technology platforms, will enable it to provide 5G Everywhere and 5G For All.

Jio’s total owned spectrum footprint has increased significantly to 26,768 MHz (uplink + downlink), which is the highest in India. Jio has the highest amount of sub-GHz and mmWave spectrum.

Mobile Broadband Proliferation Continues

Jio transformed the mobile broadband industry, which led to overall wireless broadband subscriber base in the country increasing to well over 800 million users.

Over 300 million 2G SIM users in the country are yet to experience the full benefits of digital communication networks.

Increasing affordability and launch of devices at lower price points would drive transition of underserved 2G user base towards 4G/5G services in the coming years.



Robust Increase in
Data Usage

Total wireless data usage across the country increased ~19% Y-o-Y to ~155 billion GBs during
CY 2022. According to Ericsson Mobility Report November 2022, total mobile data traffic in India is projected to reach 53 billion GBs per month by 2028. The share of smartphones in total mobile subscriptions in India is expected to grow from 77% in 2022 to 94% by 2028. Monthly mobile data traffic per smartphone is expected to more than double to 54 GB during the same period.



Acceleration in the Adoption
of Wired Broadband

JioFiber has led the industry expansion resulting in 20%+ Y-o-Y increase in wired broadband connections in India to ~33 million by March 2023. Flexible workspaces/ Work-From-Anywhere, online education and other digital platforms post the COVID-19 pandemic have necessitated high-quality wired broadband connection at homes and offices. The evolution of newer technologies like FWA and faster last-mile execution would further accelerate growth going forward.



Digital Personal Data
Protection Bill 2022

In November 2022, the Ministry of Electronics and Information Technology (MeitY) released a draft of the Digital Personal Data Protection Bill 2022 for public consultation. Subsequent to this, stakeholders submitted their comments and they are presently under consideration with MeitY. The Bill is expected to be presented in the Parliament in the coming months. This Bill will protect the interest of Indian citizens and will be instrumental in developing the domestic data processing industry.





5G rollout in India.
5G network rollouts started in
October 2022.

Jio has launched its True 5G services across 2,300+ cities/ towns as of March 2023 and targets to achieve pan-India coverage by December 2023.

Transition from 2G to 4G.
Transition of over 300 million 2G SIMs to digital networks.

Jio continues to catalyse the ecosystem of entry level devices and leads this transition with affordable devices for existing 2G user base.

Increasing fixedline penetration.
Demand for high-speed reliable internet at homes is on the rise.

Jio’s extensive intracity fibre network, roll out of JioAirFiber, last-mile execution and attractive bundling of digital solutions would extend Jio’s target reach to
100 million homes.

Digitisation of MSMBs in India.
Integrated fixed connectivity and tailor-made digital solutions.

JioBusiness offers enterprise grade connectivity and vertical specific digital solutions in collaboration with its technology partners. Jio has a target to connect 50 million SMBs in India.

Digital applications across industries.
Deeper rollout of connectivity and integrated solutions drive the adoption of digital applications.

Jio’s suite of digital solutions across entertainment, commerce, communication, finance, education, e-governance, games, and healthcare continues to attract new customer cohorts and extend their lead on engagement metrics in respective categories.

Megatrend    Business response


Digital Service revenue Y-o-Y growth is 19.6%; EBITDA Y-o-Y growth is 24.9%, primarily led by a higher subscriber base, better subscriber mix and the full impact of tariff hikes in mobility services.

Customer engagement on the Jio network saw a sharp rise, with average per capita data and voice consumption at 23.1 GB/month and 1,003 min/ month, respectively, for the quarter ending March 2023.

Gross Revenue of ` 1,19,791 crore for the year and closing subscriber base of 439.3 million with EBITDA margin of 49.3% was driven by sustained market share gains, benefits from lower spectrum usage charges and operating leverage.

FY 2022-23 Key Performance Indicators









** Data points are for exit quarter

Financial Capital


Jio’s Differentiated True 5G Services

Jio is committed to making India the largest data-powered economy in the world by rolling out the most advanced 5G network. Jio has deployed Standalone 5G, which has zero dependency on the 4G network, in over 2,300 cities/towns across India as of March 2023.

In addition to the 3500 MHz mid- band, which is globally earmarked for 5G, and the 26 GHz millimetre-wave band for ultra-high capacity, Jio is the only operator with 700 MHz low band spectrum essential for deep indoor coverage. These frequencies are seamlessly combined into a single powerful 'data highway' using Carrier Aggregation.

The three-fold advantage of Jio’s True 5G services, i.e., its Standalone architecture, the largest and best mix of spectrum, and Carrier Aggregation, is enabling an unparalleled combination of coverage, capacity, quality, and affordability.

With its True 5G network, Jio can deliver new and powerful services such as low latency connectivity, massive machine- to-machine communication, 5G voice, edge computing and network slicing.

To fulfil its ambitious pan-India 5G rollout plan, Jio has committed to an investment of `2 lakh crore.

`0,00,000 CRORE


Jio Network Carries 10 Exabytes Monthly

Jio’s consistent subscriber market share gains and increasing engagement due to best-in-class network experience has resulted in a 24.0% Y-o-Y increase in overall data traffic to 113 billion GBs during FY 2022-23.

Jio exited FY 2022-23 with monthly data traffic of more than 10 exabytes. 5G rollout and its applications across mobility and FWA, along with an acceleration of FTTH rollout should also result in growth acceleration. With over 55% share of data traffic in India, Jio continues to be the broadband network of choice.

>0 %


Jio Extends Lead on Wired Broadband Penetration

Within four years of the launch of FTTH services, Jio has over 9 million connected premises with an average data usage of almost 280 GB per month. Jio is catalysing wired broadband rollout in the country and leads on net home additions. Infrastructure rollout has also continued briskly with almost 25 million homes passed on the network. Imminent launch of FWA has extended the home broadband market beyond fibre. Jio is now aiming to connect 100 million premises with unparalleled digital experiences and Smart IoT solutions.


Redefining the Enterprise Connectivity Landscape

Jio has seen a significant increase in all key metrics for the enterprise business aided by its focused go-to- market strategy for each product. There has also been a strong traction in deal wins and client engagement across BFSI, Government,
IT/ ITeS, Automotive, and Utilities, across service offerings, including Cloud, IoT, Security and end-to-end managed infrastructure services. Jio is also leveraging its partner ecosystem to target enterprises across industry verticals to provide customised and holistic solutions, including devices, connectivity, productivity and CRM tools, Software-as-a-Service and IoT.

Leading Technology Innovations in the Country

Right from its inception and subsequent commercial launch, Jio has steadily developed and deployed path-breaking technologies for network rollout and building the digital ecosystem in India. Its strong team of technology professionals has worked across 5G stack, Cloud and Edge Computing, Devices & Operating Systems, Blockchain, IoT, Mixed Reality,
AI / ML, Secure Identity, and Natural Language Processing.

Total count of patent applications filed worldwide is 1,120. Among the key areas covered by these patents are 5G and 6G technologies, and Distributed Ledger Technology.

Technological Initiatives to Expand the Addressable Market

5G Stack

Jio has indigenously developed an end-to-end 5G stack which is fully cloud native, software defined, digitally managed, with support for even advanced features like Quantum Security. This has already been deployed in Jio network and makes Jio 5G uniquely positioned to offer captive or private 5G solutions for Indian enterprises. This stack not only enhances strategic capability but will also enable us to become an exporter of telecom products.

Jio has built a complete array of 5G radio products including massive MIMO radio unit, indoor small cell, mmWave outdoor small cell, 5G integrated macro gNodeB, 5G indoor combo small cell and combined centralised and distributed unit. Jio has also developed its own indigenous 5G core which with its radio products complies with global 3GPP standards. Jio’s True 5G technology stack offers superior performance and ease of installation besides being secure, cost competitive and agile.


JioBharat would accelerate the 2G-Mukt Bharat vision by enabling existing 250 million feature phone users to transition towards internet- enabled phone. JioBharat leverages Jio’s device and network capabilities to deliver digital services on entry- level phones in partnership with other phone brands.


JioDive is a smartphone-based virtual reality (VR) headset to convert a phone into a 100-inch virtual theatre and enjoy 360-degree view of live sporting events. JioDive runs on JioImmerse application which has been built exclusively for Jio users to launch VR experiences across gaming, learning, entertainment, and wellness on the phone.

MEC Racks

Jio’s Multi-Access Edge Compute (MEC) stack with Intelligent Edge Server Platform is a differentiated, cloud-ready solution with central management platforms. This end-to- end platform drives significant savings on power costs.

Streaming Platform

Jio Platforms powered the technology that enabled seamless 4K streaming of FIFA World Cup 2022, Women’s Premiere League 2023 and Tata IPL 2023 on JioCinema. Jio delivered marquee live sports events on an active media cloud platform and managed the backend infrastructure as well. Stateless API-driven architecture was used for unlimited scalability. JioCDN and JioAds were also used to deliver streams to end users and ad impressions.


JioAirFiber is a FWA solution that brings clutter-free high-speed connectivity of up to 1 Gbps to homes and offices. Multiple devices, including smartphones, PCs, tablets, smart TVs, and set-top boxes can be connected simultaneously without compromising on internet speeds or stability. Jio has included additional enhancements for safe browsing, network security and parental controls.


5G Network Rollout

Progress in FY 2022-23

  • Launched True 5G services in over 2,300 cities/towns as of March 2023
  • Use-cases across agriculture, education, healthcare, commerce, safety and surveillance, industrial automation with the use of AR/VR, IoT and Robotics are under trial

Driving 4G/5G Transition in
the Country

Progress in FY 2022-23

  • Device partnership with leading OEMs in the country
  • Catalyse the 2G to 4G transition with devices like JioBharat

Scale up JioFiber and JioAirFiber Services

Progress in FY 2022-23

  • Jio extended its market leadership with over 9 million connected premises
  • Increased homes passed to almost 25 million
  • JioAirFiber will extend the target market by an additional 50 million to 100 million premises

5G Network Rollout

Medium-term Priorities

  • Jio is leading the rollout of 5G in the country and targets to complete pan-India coverage by December 2023
  • Jio is simultaneously deploying its indigenously built 5G stack which could then be taken to global markets

Driving 4G/5G Transition in the Country

Medium-term Priorities

  • Extend OEM partnerships to design and develop new 4G/5G devices

Scale up JioFiber and JioAirFiber Services

Medium-term Priorities

  • Accelerate the pace of homes connect and infrastructure rollout in partnership with LCOs
  • Enrich content for large screens at home and increase penetration of smart home IoT solutions

Accelerate Growth of Enterprise Segment

Progress in FY 2022-23

  • More than doubled enterprise broadband connections and IoT connected devices
  • Revamped sales engine has driven acceleration in deal wins across Strategic Large and Government Enterprises and SMBs

Technological Enhancements

Progress in FY 2022-23

  • Development of efficient Edge Cloud solutions to ensure ultra-low latency experience for users
  • JPL’s technology engine powered the 4K streaming of FIFA World Cup 2022, Women’s Premiere League 2023 and Tata IPL 2023 on JioCinema at record scale

Technological Enhancements

Medium-term Priorities

  • Deployment of customised end‑to-end digital solutions on the world’s best connectivity platform
  • Partner with technology providers, system integrators and industry specific solutions architect for faster time to market

Driving 4G/5G Transition in the Country

Medium-term Priorities

  • Rollout of Containerised Edge Cloud with
    best-in-class reliability and power efficiency
  • Enhancement of user experience with AR/VR, multi-lingual and 4K streaming of marquee sports events


Transforming Cattle Farming with IoT

Indian dairy farmers are saddled with labour-intensive operations including the monitoring and upkeep of cattle. This leads to low productivity, high animal mortality rates and increased costs. Despite being the leading dairy producer globally, India’s per capita milk production is significantly lower than that of global producers.

Jio’s cattle IoT device will assist in monitoring the activity levels, food habits and rumination of the cattle, and also in the detection of early signs of diseases. The data collected by the device can be shared in real-time for benchmarking and analysing cattle health and productivity using AI. This is then shared with the farmer daily through the Jio GauSamriddhi application.


Remote Diagnostics and Community Clinics

Approximately 65% of the Indian population lives in rural areas with limited access to
high-quality, critical pre-emptive diagnostics. In addition to this, the doctor-patient ratio is as low as 1:2000. These limitations often lead to delayed detection of diseases, escalated treatment costs, and a higher mortality rate.

To address this, Jio will enable a robotic teleradiology set-up with a radiological probe at remote sites and a haptic controller at specialist doctor sites. Camera feeds will relay live patient feed and haptic feedback with no latency. Doctors can then examine radiological imaging data and diagnose conditions without being physically present at the location.

Jio True 5G-enabled community clinics will bring quality healthcare to remote geographies using the ‘Clinic in a Bag’ platform. Paramedics and ASHA workers can carry connected probes such as stethoscopes, ECG machines, glucose monitors and ENT probes to remote locations, and real-time feedback can be shared with specialised doctors.


Augmenting the Shopping Experience with Smart Retail

With Jio True 5G, retail experiences are set to transform. Users can create a 3D avatar with a depth sensor-enabled camera. Using a life-sized smart mirror, users can virtually try-on a variety of clothing options. This can significantly improve the choices on offer and add convenience to the process, and enhance the shopping experience.


Intelligent Farming with IoT Sensors and Precision Spraying Drones

Jio 5G can significantly boost per capita output by relying on IoT and drone-based precision farming solutions. 5G-powered drones can be flown remotely from distant control centres from actual sites such as farmers’ premises, district or taluka offices, or even the state or central headquarters. Drones can cover farmlands and multi-spectral cameras can be used to scan the fields with real-time relay of images on the cloud over the 5G network. The data can then be analysed using AI/ML algorithms to detect insect or pest infestations, soil moisture and irrigation.

Jio Krishi IoT devices such as weather stations and soil testers can aid in data-driven farming methods ensuring the optimal use of farming resources, judicious use of harmful chemicals, and improvement in farm productivity.


Jio’s digital services span the entire ecosystem, and these capabilities will power scale-up of all our businesses. This would equip Jio to spearhead India’s transformation into a leading Digital Society. Once proven at scale, these solutions can also be taken to the rest of the world. Jio True 5G is uniquely positioned to deliver the best quality, highest value digital connectivity solutions to every citizen of India. The scale of Jio’s 5G rollout will give it a distinct competitive edge and accelerate market share gains. All this will generate strong shareholder returns over the next several decades.